Local Pick-Up - Retail customers who have marked orders for local pick-up will be contacted via email and phone. All orders marked for local pick-up must be picked up within 14 days. If you wish to contact us concerning the status of an order, please call us at (806) 791 - 2877.

Retail Domestic Shipping Options
We offer two shipping options for the 50 U.S. States, District of Columbia, and Puerto Rico, shown below:

  • Standard Ground: 5-8 business days. Retail orders submitted Monday through Thursday before 1pm CST will ship the same day. 
  • Retail orders in the contiguous US, less than $50.00 are shipped at a flat rate of $5.00.
  • Retail orders over $50.00 ship standard ground free. Orders outside of contiguous US may be subject to additional shipping fees.


  • Express 1 to 2 Day Delivery: Orders submitted Monday through Thursday before 1pm CST will ship the same day. Orders submitted Monday through Thursday after 1pm CST will ship the following day. 

Express Shipping rates by order value:

$1 - $40 $18
$40.01 - $65 $22
$65.01 +


Please note, the transit times are estimates and may be longer than shown here. Days in transit does not include weekends or holidays.

Shipping Confirmation Emails and Tracking Your Order
We will send you a shipping confirmation email when your order ships. This email contains your package tracking number and the parcel carrier handling your shipment.

Additional questions about your order can be answered by calling (800) 725-4807 Toll-free.



Stephen Joseph Inc Fedex outbound map.