Personalization

• What types of personalization does Stephen Joseph offer?

  We personalize items with two different methods, either embroidery or vinyl heat transfer. We use the method that is best for the product you order. That way we can ensure it will last and look great!

• Is there a charge for personalization?

  Yes.  Personalization begins at $7 and may vary between items.

• How many letters can I include on the product I've selected?

  The number of characters (which includes letters, punctuation and spacing) varies from item to item. Please consult the product's description for personalization specifications.

• Can I use foreign spellings or names in my personalization?

  You may use any name if it fits in the specified number of characters. However, please note that we cannot use accented or special characters on personalized products.

• How do I personalize the item I have selected?

  You'll be able to personalize the products you order on product detail page if it is available for that item.

• How can I order more than one piece of the same item, each with different personalization?

  If you would like to order multiple items and wish to personalize each one differently or the same item but personalized differently, personalize one item then add to cart, you may then personalize the next item and add it to the cart.  Repeat steps as necessary for all items.

• How do I care for personalized Items?

  If an item had been embroidered, wash on a gently cycle and let hang dry. All other items should be cleaned with a warm damp cloth or hand washed. 

• Am I able to return a product once it has been personalized?

  Once your item is personalized, unfortunately we are unable to accept a return.  If there are manufacturing defects in the product please contact Customer Service.